#53 - Designing rituals with Adam B Cochrane
After a year full of fantastic guests, we welcome yet another great speaker on our podcast for our final episode of 2023.
Adam B Cochrane is a Senior strategic designer at Lufthansa Innovation hub where he facilitates meaning, purpose and future visions through service design. Throughout his career - with previous employers such as Zalando, Taxfix, IXDS and Telekom - he developed a keen interested in ritual design and guiding new business ventures. Now, he ‘s also the co-director for the 2024 Service Design Global Conference in Helsinki - having been already a driving force for the 2023 conference in Berlin.
During our conversation we explore the value of rituals — both big and small — as a tool for improving the quality of our work and the culture we work in. We share personal stories of how certain rituals have helped us in dealing with the challenges of service design. Of course, we share some failures too!
Sources and links cited in the conversation:
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Listen to full episode :
